The Seattle Public Library launches new mobile app for patrons
release date: April 8, 2025
The Seattle Public Library has launched a new mobile app for patrons that offers convenient, on-the-go access to a wide range of Library services and serves as a digital library card.
The app is available to download from the Apple/iOS App Store now. It app will be available for Android devices in the Google Play App Store in the coming days. Patrons will be able to find the app in either store by searching for “The Seattle Public Library.”
This initial launch of the Library app is as a BETA version. Patrons are encouraged to explore its functions and capabilities and give us their feedback. Patron feedback will be used to refine and improve the app in future updates, and the app will be updated regularly once the BETA period has concluded. More information about the app, including FAQs and a patron feedback form, can be found on at www.spl.org/App.
Convenient Library access for patrons on the go
Through the app, patrons can check out items and place new holds, view their checkouts and holds, reserve meeting rooms, register for events and programs, and receive important notifications about their account. Patrons can also add and manage multiple accounts through the app, making it easier for parents and caregivers to help younger patrons access Library materials and services.
Patrons browsing materials in any Library location can now check out items directly through the app by using their device camera to scan barcodes on those items. Barcodes are found on the inside of the back covers of books and on the front cover of other media. The app also functions as a digital Library card, allowing patrons to add a scannable copy of their card to their mobile device wallet.
The app is separate from, but connected to, the popular Libby app by OverDrive, which many patrons use to read e-books. Patrons can access e-books through the Library app or the Libby app, though the Library app offers access to much more.
Project background
The Library began developing a new mobile app in 2023 to increase and improve patron access to its services and programs. The development process was significantly delayed in 2024 due to a ransomware attack that impacted Library technology systems.
Through a competitive RFP process, the Library selected Communico as the vendor for the development of our mobile app. Anthro-Tech, a human-centered usability design and testing firm, was also hired to conduct accessibility reviews of the app and to lead usability testing with patrons. The Library solicited patron feedback at multiple stages throughout this project, and we are grateful for all the guidance and suggestions received.
About The Seattle Public Library
The Seattle Public Library believes that the power of knowledge improves people's lives. With 27 locations and a Mobile Services unit, a digital and physical collection of 2.9 million items, and thousands of programs a year, we bring people, information and ideas together to enrich lives and empower community.
Contact the Library’s Ask Us service by phone at 206-386-4636 or by email or chat at spl.org/Ask. Staff are ready to answer questions and direct you to helpful resources and information. Find out more about our future plans at www.spl.org/StrategicPlan.